Shipping, Tracking, Return and Refund Policay in SKY-3DS.COM
Your order will be shipped out after 1 working day and you can receive the tracking number at the same time the card has finally been shipped out. We supply multiple shipments for customers in worldwide.
- Air Mail Shipping(Free Shipping plus Tracking Number, delivery time is 10 to 25 days)
- Registered Air Mail(Tracking No. Available,delivery time is 8 to 15 days)
- USPS (Fast Shipping in United States,delivery time is 3 to 5 days )
- UPS (Fast Shipping in United States,delivery time is 2 to 5 days )
- DHL/EMS/Fedex/Amarex (Fast shipping to worldwide,delivery time is 3 to 8 days )
- DHL Express - http://www.dhl.com/en.html
- EMS Express - http://www.ems.com.cn/english.html
- Aramex Express - http://www.aramex.com
- USPS - https://tools.usps.com/go/TrackConfirmAction_input
- Hongkong Register Airmail - http://app3.hongkongpost.com/CGI/mt/enquiry.jsp, Click and find more online info for packages to United Sates, Belgium, Brazil, Finland, India, Italy, Mexico, New Zealand, Russia,Singapore, Sweden, Swiss.
- Singapore Post - http://www.singpost.com/ or http://www.17track.net
- Return and Replacement
- If it's a not working card, return is accaptable. You should send it back to us firstly, because we need to test them. Some of you can't get it to work due to the wrong operation or short of knowledge. When you get the return address from us, you are allowed to ship the card to us.
- If you place an order and apply to cancle it before shipping, it is ok and totally free.
- If you buy the wrong card by mistakely, let us know before shipping, the replacment is free. If you are so late to notice us when the post has already shippped out, we can't do replacement but we can offer discount to you next order.
Attention: Please read the product page carefully when you place the order. R4 3DS card is for playing free DS Game, Sky3ds+, Sky3ds and Gateway 3ds are for playing free 3DS Game. And only choose Gateway 3ds card, when your have 3ds firmware v4.1 to v9.2.
- Refund time: 30 Days money back guarantee.
- Refund policy: We will refund you the money you pay for the card and the money will go directly to the credit card you use.
Custom Fee: We will try our best to devalue or avoid the custom fee when you choose the express shipping. But in some countries, it can't be totally free regarding to their policy. Hope you can understand.
Overdue Items: If any of our customer don't receive the package in the regular time, we will reship or refund.
- For Free shipping,Re-shipping or full refund available 55 days after payment. For Italy and Brazil, 60 days instead.
- For Hong Kong /Singapore Post Air Mail, Re-shipping or full refund available 45 days after payment. For Italy and Brazil, 50 days instead.
- For EMS, DHL or UPS Express, Re-shipping or full refund available 25 days after payment (Claiming package not in time is not in this time frame).